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Study project · Automotive · e-mobility · 2024

Connected E-Mobility

With Mercedes-Benz Customer Solutions GmbH: one interface that brings together vehicle, wallbox, solar system and smart home – developed as a bachelor’s thesis and tested with users.

Type
Study project
Industry
Automotive · e-mobility
Services
UX research & UI concept
Year
2024
  • UX research
  • UI concept
  • Connected products
  • Figma
  • User testing
Home screen with vehicle status, charge level and energy overview

At a glance

  • Task

    Anyone with an EV, wallbox, solar system and smart home juggles several apps today.

  • Solution

    One interface for everything – developed with future users and tested by them.

  • Outcome

    A concept participants found clear and exciting – bachelor’s thesis graded 1.3 (German scale, 1 = best).

Challenge

Existing apps mostly focus on the car. Add a wallbox, solar system and smart home, and you keep switching between separate apps.

Today

  • One app for the car
  • One for the wallbox
  • One for solar and storage
  • One for the smart home

Concept

  • Everything in one interface
  • Live energy flow in one view
  • Same logic on phone and smartwatch

Approach

Every design decision is backed by research.

  1. Understand the market12 apps compared, incl. Mercedes me, Tesla and MyBMW
  2. Understand users4 typical user profiles and interviews with experts
  3. Check the structureparticipants sort the features themselves
  4. Designclickable prototype in Figma
  5. Testrated by participants with a standardised questionnaire
More detail

What the research showed:

  • Market analysis: a central dashboard, clear onboarding, a separate area per product
  • Interviews: short paths, simple operation, personalisation – and a wish for a smartwatch view
  • Card sorting: live status and shortcuts on the dashboard, vehicle control and charging settings in their own areas

Solution

A dashboard as the hub, built from widgets – from a quick glance to full control.

  • Live energy flow

    Generation, storage and consumption of car, wallbox and home in one view.

  • Dynamic Island

    Charging status visible without opening the app.

  • Charging programmes

    “Smart”, “Eco” or custom rules with departure time and electricity price.

  • Vehicle-to-load

    The car as a mobile power source – with reserve and runtime.

  • Eco score

    Progress indicators for sustainable behaviour.

Outcome

Participants found the interface clear and useful. What excited them most was using the car as a power source for the home.

How participants rated the car as a power source (vehicle-to-load)

  • Exciting and innovativeclearly positive

neutral range

Standardised questionnaire (UEQ-S)

More detail

The figure behind it: 2.2 on a scale from −3 to +3 – anything above +0.8 counts as positive.

My part: the complete UI concept – from information architecture to detailed designs. Graded 1.3 (German scale, 1 = best).

What’s in it for you

Even complex technology can be designed so that customers understand it without explanation – and enjoy using it.

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